Refunds & Exchanges Policy

Refunds & Exchanges Policy

• The validity of our refunds and exchanges policy is 7 days from the day you have received your order and is applicable only to un-decorated garments ( non embroidered, non screen printed)
• While placing an order online with embroidery, make sure that you have selected the right product, size, and color, because once the items are decorated, we cannot exchange or accept returns.
• The undecorated product must be unused and in the exact same condition that you received it, in its original packaging with all the swing tags on it
• To return or exchange send an email to returns@budgetworkwear.com.au with reason so that an RA (Returning Authority) can be issued.
• After receiving the RA number, clearly mark it on the parcel and send to the address below:

Budget Workwear Returns, 

Unit 20, 7 Salisbury Road,

Castle Hill, NSW 2154

• Shipping charges that may be applicable while returning products should be paid by you and are non-refundable.
• It is advisable to use a trackable shipping service or purchase a shipping insurance while returning items, as we cannot guarantee you that we will receive the item you returned.
• After receiving the returned item, we will inspect it and notify you whether we have approved or rejected your refund or exchange.
• If approved, we will issue you with a store credit that holds no expiration date.
• Store credit can be used anytime on our website for exchanging sizes or buying other items of your choice.